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Contact information: Provincial, territorial and federal drug plans

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Last revised November 2015

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Province or Territory

Contact information


Alberta Health Care Insurance Plan (AHCIP)

Phone: 780-427-1432 (for toll-free access within Alberta, first dial 310-0000)

Email: health.ahcipmail@gov.ab.ca

British Columbia

Health Insurance BC

PharmaCare Customer Service

From the Lower Mainland, call 604-683-7151

From the rest of B.C., call toll-free 1-800-663-7100


Manitoba Health, Healthy Living and Seniors

Provincial Drug Programs

300 Carlton Street

Winnipeg, Manitoba R3B 3M9

Phone: 204-945-1733

Toll-free: 1-888-519-3492

Fax: 204-948-3894

Toll-free Fax: 1-888-519-3493

TTY/TDD Relay Service: 204-774-8618 outside Winnipeg: 711 or 1-800-855-0511

Email: pharmacare@gov.mb.ca

New Brunswick

The New Brunswick Drug Plan

Toll-free: 1-855-540-7325

E-mail: info@nbdrugs-medicamentsnb.ca 

Newfoundland and Labrador

Newfoundland and Labrador Prescription Drug Program (NLPDP)

Phone: 709-729–4984

Email: healthinfo@gov.nl.ca

Northwest Territories

Health Services Administration
Department of Health and Social Services
Government of the Northwest Territories
Bag #9, Inuvik, NWT X0E 0T0
Toll-free: 1-800-661-0830
Phone: 867-777-7400
Fax: 867-777-3197
Email: hsa@gov.nt.ca

Nova Scotia

Nova Scotia Pharmacare Programs

P.O. Box 9322, Station "A"
Halifax, NS B3K 6A1

Phone: 902-429-6565

Toll-free: 1-800-544-6191
Fax: 902-468-9402 


Nunavut Health Insurance Programs

Phone: 867-645-8001

Toll-free: 1-800-661-0833
Fax: 867-645-8092
E-mail: nhip@gov.nu.ca


Ontario Ministry of Health and Long-Term Care

Public Drug Programs

Call ServiceOntario INFOline at 1-866-532-3161
In Toronto, call 416-314-5518
TTY: 1-800-387-5559
In Toronto, TTY: 416-327-4282

Prince Edward Island

PEI Pharmacare

16 Fitzroy Street
Sullivan Building
Charlottetown, PE   C1A 7N8
Phone: 902-368-4947
Toll-free: 1-877-577-3737


Régie de l’assurance maladie du Québec (“The Régie”)

From Quebec City, call 418-646-4636

From Montreal, call 514-864-3411

From anywhere else in Quebec, call toll-free 1-800-561-9749


Government of Saskatchewan

Drug Plan and Extended Benefits Branch

Exception Drug Status (EDS) Program

From Regina, call 306-787-8744
Toll-free: 1-800-667-2549
Fax: 306-798-1089


Yukon Health and Social Services

Yukon Health Care Insurance Plan (YHCIP)

4th Floor, Financial Plaza, 204 Lambert St.

Whitehorse, Yukon  Y1A 1Z4

Phone: 867-667-5209

Toll-free (Yukon, Nunavut and NWT): 1-800-661-0408 ext. 5209

Fax: 867-393-6486

Federal Drug Plan

Contact information

Canadian Forces Health Services

Your local CF base pharmacy

Correctional Service Canada

Information N/A

Interim Federal Health Program

Citizenship and Immigration Canada

Toll-free: 1-888-242-2100

TTY: 1-888-576-8502

CIC Offices from inside or outside Canada

Non-Insured Health Benefits Program

Your Health Canada Regional Office

Veterans Affairs Canada

Veterans Affairs Canada

Toll-free: 1-866-522-2122